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Because of staff shortages in the current situation, Maidstone Day Centre is temporarily closed to clients with the rough sleepers  having  been found  places in emergency accommodation. We are contuing to support them with food parcels and frequent telephone calls to the most vulnerable.

Maidstone Borough Council Community Support Hub

Maidstone Borough Council has created a Community Support Hub to provide a coordinated response to help provide and deliver essentials to people across the borough who are most in need.

The Council led Hub has been set-up in response to the Government introduction of ‘shielding’ and the call to create a network of hubs covering the whole country for the most vulnerable. The Maidstone Hub will offer help to those people who don’t have a support system in place and to assist those people with serious medical conditions who have been told to remain indoors for 12 weeks because of the Coronavirus.

Working with local volunteer and community groups the MBC Hub will provide a service to anyone of any age who is in need of additional support at this time.

Maidstone Borough Council Leader, Cllr Martin Cox said:
“The Maidstone Community Hub is here to help our local residents who are most in need.  It will provide a service to the most vulnerable working in partnership with other agencies and community groups. This will include helping people who are socially isolated, those who may need essential groceries or medication.

“The MBC team has worked very hard to set-up this service which we believe is vital to ensuring the most vulnerable are looked after.”

The Maidstone Borough Council Community Hub will have a specific focus on providing access to food, medicines and other supplies and will be open Monday to Friday between 8.30am and 5pm.

The introduction of the network of community hubs was announced by Communities Secretary Robert Jenrick, who said free parcels of groceries would be delivered to the most vulnerable, adding: “Nobody needs to worry about getting the food and essential items that they will need.”

Those who need help from the MBC Community Support Hub should call freephone: Community Hub Triage (Freephone 0300 303 1650) or can contact us via the the 
MBC website:

Looking ahead to happier days:

When we are back open and running a full service again, we will need a few specialist volunteers to help deliver our programme of support to homeless and vulnerable men and women.


Monday to Friday, 10.00 am - 1.00 pm (flexible)
For Further Details, contact Zofia on 01622 674064

We will resume our regular support programme as follows.

Our doors  are open at 8am to welcome in the men and women who need a place of shelter and somewhere that they can feel safe for a few hours. If you are housed, you can probably only imagine how it would feel not to have hot water on tap for a quick shower or a luxurious soak in the bath and  a kitchen where you can cook a nice hot meal. And just think about not having a sofa or  favourite armchair to slump in while you watch your favourite programme It's easy to take it all for granted, until it isn't there any more.

Zofia and our staff team take great pride and pleasure in making the Day Centre as welcoming and comfortable as possible so for a while at least, the men and women who come through our doors, can relax before their next night on the streets. It's about grabbing what sleep you can in a shop doorway, a car park or somewhere out of the wind and rain and out of sight of people who would give you a beating 'just for a laugh.'

We are continually working with our clients and partner agencies to find accommodation for those without a roof over their heads. Not a quick fix as you can imagine but a joy when a home becomes available and  the key to the front door is handed over!


Maidstone Homeless Care Social

I’m doing really well, I’m in France visiting mum and dad and having a great time, thanks for all your help and everything you’ve done for me. Nick


A little thank you for all your help. Suzanne


More information

Homelessness is a growing issue in society and more and more people are a few rent or mortgage payments away from the risk of homelessness. The rise in property prices, lack of affordable housing and difficulties for people getting on the property ladder become polarised when life circumstances change.

Support for those who are at risk of homelessness or already homeless

Support and information for those potentially at risk of becoming homeless.


National and regional homelessness and deprivation indices

Information, news and resources relating to regional and nation statistics regarding homelessness and deprivation.


Further reading

Latest news on the work Homeless care is doing and our successes, partnerships and links that further our aims.